855-749-8806 | This Website Sells To The Greater Chicago Area Only

Privacy Policy

Overhead Door Corporation respects your privacy rights and appreciates your interest in our products and services. This privacy policy (“Policy”) is effective as of July 8, 2019 and applies to the Overhead Door™ brand’s Shopify site https://shop.overheaddoor.com (“Site”). Any use prior to this date may be governed by an earlier version of this policy. If you have any questions about our Policy or believe that the Site is not conforming to this Policy, please contact Overhead Door Corporation by one of the methods listed below.

Overhead Door Corporation
Attn: Furnish & Install Department 
2501 S. State Hwy 121 Business, Ste. 200
Lewisville, TX 75067
Phone: (855) 749-8806
E-mail: onlinesales@overheaddoor.com

Overhead Door Corporation’s Collection of Information. The Overhead Door™ brand Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. Examples of how you may provide this type of information to the Overhead Door™ brand is when you respond to a survey, fill out a form, request information, or contact us by email or phone. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”. We use the Order Information to fulfill any orders placed through the Site including processing your payment information, arranging for shipping, communicating with you, and screening orders for potential risk or fraud. 

Automated Interactions. When you visit the Site, the Overhead Door™ brand may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. A cookie is a small piece of information sent by a web server to store on a web browser, so it can later be read back from that browser. Additionally, as you browse the Site, we may use web beacons and log files to track actions occurring on the site and to collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and other information about how you interact with the Site. These technologies are used to help us better understand our visitors, save visitor preferences, and to help us develop new tools and features for the Site. We refer to this automatically-collected information as “Device Information”. The Overhead Door™ brand may use the Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize the Site. 

How We Use Your Personal Information. When we use the phrase “Personal Information” in this Policy, we are talking both about Device Information and Order Information. The Overhead Door™ brand uses your Personal Information to fulfill your requests, administer programs, provide services, for other business purposes as detailed in this Policy. We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof. 

Location Based Services. The Overhead Door™ brand’s Site and/or Apps may use location-based services. For example, the Site may allow you to search for a distributor that sells Overhead Door™ brand products. If you access the Site through a mobile device or desktop device and you have enabled location-based services, specific location information may be collected. Your mobile device and desktop web browser may allow you to disable location-based services. We recommend you review the “help” or user manual for instructions.

Information You May Provide to Third Parties. Third party vendors such like Google, may use first-party cookies such as the “Google Analytics” cookies and third-party cookies such as the “DoubleClick” cookie, or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to the Site. Users can opt-out of this practice by using the Google Analytics opt-out browser add-on. 

Information Overhead Door Corporation May Provide to Third Parties. The Overhead Door™ brand does not sell or rent your Personal Information to outside unaffiliated parties except as described in this Policy. The Overhead Door™ brand may share your Personal Information with our website hosting partners and other parties who assist us in operating the Site, conducting our business, customer service, credit card processing services, fulfilling an order for products or service, e-mail delivery, auditing, and other similar services. For example, The Overhead Door™ brand uses third party vendors such as Shopify to power our online store, and Google for analytics. You can read more about how Shopify uses your Personal Information by visiting: https://www.shopify.com/legal/privacy, and about how Google uses your Personal Information by visiting https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Your Personal Information may also be shared with current or future Overhead Door™ brand affiliated entities and we may release your Personal Information when we believe release is appropriate to comply with the law, enforce the Site policies, or protect the Overhead Door™ brand’s or a third parties rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for other purposes.

Social Media. The Overhead Door™ brand may use your information to interact with you on third party social networks such as Facebook, Instagram, LinkedIn, and Twitter or video-sharing sites such as YouTube; or for the purpose of giveaways or providing you information, promotions, and offers. Provided we have obtained your prior consent we may post your testimonials on the Site and social networks. If you wish to update or delete your testimonial, please contact us at onlinesales@overheaddoor.com and be sure to include your name, testimonial location, and contact information. The Overhead Door™ brand reserves the right to remove any posts or comments that are inappropriate which includes, but is not limited to, inappropriate comments, factually incorrect information, or anything political. The Site may allow you to participate in discussions, bulletin boards, blogs, chat rooms, message boards, and other forms of social networking. Be aware that anyone who accesses these areas may read, collect, and use the information you provide. For example, you may share information through features such as the Facebook "Like" button, the "Share" button, or interactive mini-programs that run on our website ("widgets"). The social features may be hosted by a third party or hosted directly on the Site. Your interactions with these features are governed by the privacy policy of the company providing the feature. 

Protecting Children’s Privacy. This Site is intended for adults and we do not knowingly collect Personal Information from children under 13 years of age. If you believe your child has submitted Personal Information to this Site, please contact us immediately. 

Do Not Track. Various browsers, including Internet Explorer, Firefox and Safari, currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to the website a user is visiting about that user’s browser preferences. As of the date this Policy was issued, the Overhead Door™ brand’s Site is not equipped to honor DNT’s.

Links to Other Websites. The Overhead Door™ brand’s Site may have links to third-party websites, many of which have their own privacy policies. You acknowledge that accessing any third-party websites that are linked to this Site is at your own risk and that the collection and that such third-party’s collection and use of your data is governed by the privacy policy of that third-party website. You should review the privacy policy of any such website you choose to visit.

Marketing. The Overhead Door™ brand may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. If the we send you email advertisements we will avoid the use of false or misleading subjects or email addresses, identify the message as an advertisement, include the physical address of our headquarters, and monitor third-party email marketing services, if applicable. You may elect to stop receiving marketing or promotional e-mails and other marketing communications at any time. To do so, please let us know by using the opt-out response device that can be found at the bottom of each such email or contacting us at the address listed above. While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted under the CAN-SPAM Act.

Security. The Overhead Door™ brand has implemented reasonable security measures to protect the confidentiality of Personal Information under our control and appropriately limits access to it. While the Overhead Door™ brand strives to protect your Personal Information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose Personal Information. The Overhead Door™ brand urges you to take every precaution to protect your Personal Information when you are on the Internet. Laws and regulations guide us in how to give you notification when certain types of sensitive information are involved in a security breach. We will provide you with notice in accordance with these laws and regulations. If you become aware of a security issue, please contact Overhead Door Corporation at the email address listed above.

Data Retention. We may retain the information we collect for as long as needed to provide the products or services, for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected, as necessary to comply with our legal obligations resolve disputes and enforce our agreements, or to the extent permitted by law.

Policy Updates. The Overhead Door™ brand may need to update this Policy as we grow and evolve. If we make material changes, we will post a notice on the Site prior to the change becoming effective.

Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Site.